Privacy Policy

Effective Date: [28/05/2025]

At Bitbance.ai, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services (“Bitbance”).

By accessing or using Bitbance.ai, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services effectively. This includes:

1.1 Personal Information

• Name, email address, phone number, date of birth

• Government-issued ID or verification documents (where required)

• Payment and billing information

1.2 Usage Data

• Log data such as IP address, browser type, device information

• Pages visited, time spent on pages, click patterns

• Cookies and tracking technologies to improve user experience

1.3 Transaction Data

• Details of trades, deposits, withdrawals, and account balances

• Records of communications with customer support

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform

• Process transactions and manage your account

• Communicate important updates, security alerts, and promotional offers

• Analyze usage to improve our services and detect fraud or unauthorized activity

• Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your data with:

• Service Providers: Trusted partners who assist with platform operations (e.g., payment processors, cloud services) under strict confidentiality agreements

• Legal Authorities: When required by law or to protect our rights and users’ safety

• Business Transfers: In the event of mergers, acquisitions, or asset sales, with safeguards to protect your data

4. Data Security

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.

5. Your Data Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing your information

• Correcting inaccurate data

• Requesting deletion of your data

• Objecting to or restricting certain processing

• Data portability

To exercise these rights, please contact our support team at [Support Email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze site traffic and usage patterns

• Personalize your experience and marketing communications

You can manage cookie preferences via your browser settings. Disabling cookies may affect some platform features.

7. Children’s Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

8. International Data Transfers

Bitbance.ai operates globally. Your information may be transferred and stored in countries outside your residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Platform and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [support@bitbance.ai]

By using Bitbance.ai, you consent to the collection and use of your information as described in this Privacy Policy.